GENERAL SHIPPING POLICY:
We offer free shipping within Australia on all orders through Australia Post with a 2-7 day turn around depending on location. Courier service also can be provided through TNT shipping; charges will apply for this option. Rates are based on package weight, size, and distance shipped.

CUSTOMER RETURNS:
1. The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.

2. Return shipments to:
Ten & Under Distribution
ATTN: Returns
1/19A Market St
Wollongong N.S.W 2500

3. Indicate either refund or exchange within the returned package and why you are returning the item.